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BMC Remedy®
Solutions
Our consultants are Remedy®
certified and have over
ten years of experience in the implementation, development, and customization of
Remedy® products on a variety of hardware, operating systems, and
database platforms.
The following table
identifies the specific Remedy® products, operating systems, and
database platforms (and their respective versions) that our consultants are experienced in.
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BMC Remedy®
Products
AR Server™; Approval Server™;
DSO™, Migrator™, ITSM™ Suite (Asset Management™, Change/Release Management™,
Service Desk™), Service Level Management™); Service Request Management™,
Knowledge Management™, Atrium CMDB™ |
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Operating
Systems
Microsoft®
Windows Server™; Unix®; Sun® Solaris™, Redhat
Linux |
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Databases
Oracle®; Microsoft® SQL Server™ ; Sybase® |
Halvis offers the
following Remedy®-based services that can be custom-tailored
to meet your organization's requirements:
- Implementation and
customization of the Remedy® suite of products.
- Development of custom
applications based on the Remedy® Action Request System™.
- Web-enablement of your
Remedy® application(s).
- Customized training for
your staff based on your Remedy® application(s).
- Remote and/or onsite
support of your Remedy® application(s).
Our end-to-end solution
methodology spans the full software development lifecycle including:
- Project Management
- Scope and Deliverables
Definition
- Requirements Gathering
- Analysis and Design
- Development and Testing
- Product Implementation
- Training
- Post-Implementation
Support
- Knowledge Transfer
Contact
us to find out
more about our Remedy® service offerings and how Halvis can assist
you in achieving the greatest return for your technology investment.
BIG BUSINESS SOLUTIONS
For Small Business Budgets
© 2011 Halvis Consulting
Inc. All rights reserved.
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